When you use our Checkout System to order items, NO PAYMENT will be made immediately.
The Order will Email to you and our Sales Team. If you don't get an Email within 5 minutes, please verify that your Email is working probably.
Our Sales Team will quote you Shipping Method with Fee and Email back to you.
If you don't want to buy, just ignore our Quotation Email. It's not a problem.
Q & A
What Payment Method is Accepted?
-- PayPal, Western Union Money Order, MoneyGram, Bank Transfer
Why the Web Site Did not show the Shipping Method and Fee?
-- We got a large volumn of sales everyday, and we don't want to inform our customer their paid items was sold out. We will check our warehouse before quoting our customer shipping fee.
-- As Different Countries' Shipping Fee is varies, our Sales Team would quote shipping method and fee to you.
-- It's not convenience but it's fair for our customers.
Sales Terms
Shipping
We use Hong Kong Post unless your special request
Method and Time: EMS / Express ( 3 working days ) , Air ( 1 to 2 weeks ), Surface ( 1 to 2 months )
We ship with tracking number normally unless stated.
We normally ship within 48 hours.( except holiday )
All Shipping times is based on our experiences. If you find out the time takes too long,
we will file a request to Post Office for you.
NO refund will be made due to shipping delay. We are not Post Office nor CUSTOM, so we cannot control shipping time.
NO refund will be made until Post Office official reply that the package is lost.
Return Policy
If the item is broken when you receive it, please take a photo and we will refund you items prices and all shipping fee
( Partal Shipping fee if multiple items )
If you find out the package is serioulsy broken and something missed, please take photo of the packages and items and send to us.
We use two persons to double check our packages and it shouldn't missed anything.
We will ONLY refund the items prices ( NO SHIPPING FEE will be refund ) if the package is bound back from customer country's customs. Please make sure your country is allowed such items.
If you don't like the item due to any reason, please mail it back with trackable mail method. we will ONLY refund you items prices ( NO SHIPPING FEE will be refund ).
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